Kualifikasi :
- Female, single.
- Minimum education in Diploma 3/Bachelor’s degree, preferably majoring in Communication Science or other relevant majors.
- Fresh graduates are welcome to apply; experience in customer service is a plus.
- Good communication and interpersonal skills, able to build positive relationships with customers and internal teams.
- Extroverted, confident, friendly, and comfortable interacting with a wide range of people.
Job Descriptions :
- Provide information on products and company policies to customers, including follow-up service.
- Providing high-quality customer service, handling complaints, and building strong customer relationships.
- Record, manage, and report customer complaints and feedback data as evaluation.
- Assist with service bookings, service reminders, satisfaction surveys.
