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Centre Manager (CM) & Customer Support Officer (CSO)

Ringkasan:
Centre Manager (CM) :
  • Candidate should have at least 2 years of Relevant Working Experience in a Supervisory/Managerial Position.
  • Analytical and Strategic Thinker with the ability to support center operations.
Job Descriptions :
  • Oversee the administration, operations, and management of the Learning Centre.
  • Responsible for the growth and overall profitability of the Learning Centre (sales and marketing).
  • Lead, direct, and motivate the team to achieve center targets.
  • Ensure customer satisfaction through continuous improvement of service quality.
Customer Support Officer (CSO) :
  • Diploma/Bachelor’s Degree in a relevant field.
  • 1-2 years of Experience; Fresh Graduates are welcome.
  • Good Sales Skills.
  • Proficient in MS Office and Computer Skills.
Job Descriptions :
  • Manage daily operations of the Learning Centre.
  • Schedule classes and manage timetables.
  • Provide Excellent Customer Service.
  • Handle front desk and administrative tasks.
Kualifikasi :
  • Candidate should possess at least a Diploma, Advanced/Higher/Graduate Diploma (any field).
  • Candidate should possess a Cheerful Disposition and Excellent Communication Skills at all levels and must be Customer Oriented.
  • Ability to work independently and as part of a Team.
  • Excellent Multitasking and Time Management Skills.
  • Create a Warm and Comfortable Environment for students and parents.
  • Fresh Graduates with a relevant field of study will also be considered.
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